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Context Help

If you get lost inside our Control Panel, the first thing you should do is click the Help button, which is present on each page. A pop-up window will open. It comprises detailed info about all the operations that you can perform on the page in question. Each popup opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a vast library of video tutorials describing how to use our web hosting Control Panel. They're made for those of you who want to see how things are getting done rather than just reading articles. Thus, everyone can quickly get to know our web hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the solution you searching for, have a glance at our comprehensive FAQ section, which contains questions asked by real clients and provides real solutions. We frequently update our FAQ section with new entries so as to cover all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions section either, we have a excellent team of client support engineers available 24/7 and eager to help you with any issue. Each trouble ticket you send will be replied to within one hour (the average response time being just twenty minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 236500

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com